Recent Commercial Posts

Why Commercial Facilities Choose SERVPRO After Disaster Strikes

5/17/2024 (Permalink)

Trust the PROs with your disaster.

"Completely satisfied with final result of project. Josh was very good at communicating scope and status. Anthony, as the primary contact day-to-day, was awesome. The entire crew very friendly." - Steve

In the words of a previous satisfied customer, you can see that SERVPRO of Holland / West Ottawa County has great communication, is efficient, and friendly during your commercial loss. We helped this manufacturer with a large water damage restoration and fire damage restoration. An electrical panel in their production warehouse caught fire and was extinguished with their fire suppression system and local fire department. The mass amount of water made oil pits under machines overflow, causing oil to flow throughout the production warehouse, as well as sections of their offices, break room, conference room, bathrooms, and utility closet. The area around the electrical panel was heavily affected by smoke particulate, soot, heavy odor, and fallen debris. The timeframe of the scope of this restoration was projected for 10 to 14 days from project start date. Our Restoration Technicians were able to finish the whole project in just nine days.

If your commercial facility has suffered major water damage or fire damage, trust the PROs at SERVPRO of Holland / West Ottawa County. Call today for an inspection, 616-396-8180, we are Here to help® 24/7

Water Damage at Grand Haven, MI School

6/8/2023 (Permalink)

Water damage on the weekend? SERVPRO of Holland / West Ottawa County is Here to help® 24/7!

As a Facilities Director for a school district, water damage to one of your buildings can be particularly devastating.  Not only is there the damage itself that needs repaired quickly, but there's the disruption to the students and teachers.  SERVPRO of Holland / West Ottawa County professionals are prepared to evaluate your water-damaged property quickly.

The Facilities Director for this elementary school in Grand Haven was able to stay calm after a pipe broke in the mechanical attic on a Saturday afternoon, flooding the attic and affecting four rooms below.  The school district has an Emergency Ready Plan (ERP) in place with us so they knew exactly where the main water shut off valce was, helping to reduce the severity of the damage.

An Emergency Ready Plan (ERP) is a no-cost assessment of your facility, a concise Profile Document that contains only the critical information needed in the event of an emergency, and a guide to help you get back into your building following a disaster.  With our Emergency Ready Plan (ERP), your facility will be able to minimize interruption because you'll know what to do and what to expect if any-sized disaster strikes.

You can stay a step ahead of unexpected disasters by having a plan of action in place before you need it.  Call SERVPRO of Holland / West Ottawa County today to schedule your ERP appointment, 616-396-8180

Is Your Zeeland, MI Vacation Rental At Risk?

4/4/2022 (Permalink)

Make sure you know what is lurking in your short term rental property.

Tulip Time in Holland is quickly approaching, which will draw thousands of tourists into the area.  If you own a short term rental in Zeeland, your property is at risk for unnoticed water damage or mold growth.

Pipe leaks and water damage can do undetected for a while if it is a slow leak.  Make sure to check your property for water damage in the following areas, walls, bathrooms, under sinks, behind large appliances, around hoses, and faucets.

In damp environments, mold can grow very easily over time.  We recommend walking through your property before welcoming new guests to check for any signs of mold.  The most common places that mold can grow are cabinets, closets, behind/under furniture, small enclosed spaces, and dark/damp rooms.

If you find water damage or mold in your rental property, call SERVPRO of Holland / West Ottawa County for an estimate, 616-396-8180

Signs Your Coopersville Business May Have A Mold Problem

2/17/2022 (Permalink)

These mushrooms started growing because of a slow leak from the bathroom sink that went undetected for weeks.

Mold can be a major issue for anyone, especially a business owner.  In addition to disrupting your employees productivity and potential health effects, active mold growth can cause damage to your building, furniture, and more.  Many business owners respond to mold growth once it's a major problem.  The following are a few signs that you can look for to hopefully catch the mold growth before it becomes a complete mess.

  • You see visible mold/mushrooms - this is one of the most obvious signs.  Contact SERVPRO of Holland / West Ottawa County to set up an estimate and scope of work to remediate the damage.
  • You notice a musty smell - mold doesn't always grow in visible places.  Under a sink, behind drywall, or under carpet are just a few places it can hide.  Mold gives off a musty smell though; if you detect a musty odor in your business, it's best to call SERVPRO of Holland / West Ottawa County to test for mold.
  • Your business recently had water damage - mold can start to grow in as little as 24 to 48 hours under certain conditions.  Quick drying and antimicrobial application helps to deter mold growth, but many water damages go undetected longer than they should.  If you notice water damage in your facility, call SERVPRO of Holland / West Ottawa County immediately.

Mold growth can disrupt your Coopersville business, but it also can be taken care of by a mold remediation company.  Our team at SERVPRO of Holland / West Ottawa County has successfully remediated many mold impacted businesses.  Call us today for a free estimate, 616-396-8180

Sewer Backup at Your Ferrysburg Rental Property?

2/3/2022 (Permalink)

This sewage was caused by a septic tank backing up.

As a property manager, you should have a premier cleaning and restoration company, like SERVPRO of Holland / West Ottawa County, on speed dial.  This Ferrysburg rental property's septic tank backed up and shorted out the panel on the furnace.  The heating company would not come out to fix the issue until the sewage was taken care of properly.  This property manager knew to call SERVPRO of Holland / West Ottawa County to handle the situation.  They knew our technicians are trained and certified to cleanup areas compromised by sewage.

Sewage falls under Category 3: "Black Water" which is extremely unsanitary.  It can cause severe illness or death if ingested and should be avoided without proper PPE.  Even if the sewage is clear, it introduces harmful microorganisms to the area.  Our technicians remove the sewage, contaminates, and moisture by extracting, disinfecting, and deodorizing.

When your rental property has a sewer backup, call the professionals that have training and expertise in helping make your damage "Like it never even happened."  SERVPRO of Holland / West Ottawa County, 616-396-8180

Fire Prevention Tips For Your Spring Lake Business

2/2/2022 (Permalink)

This soot covered ceiling was caused by a fire that started after power was restored to the building.

A fire at your Spring Lake commercial building can cause severe damage to business structures, equipment, and inventory.  As a business owner, focusing on fire risk assessment, fire prevention, and staff education can help reduce the chance of fire and smoke damage to your business.

This manufacturing facility experienced a fire after power was restored to their building.  Luckily no one was hurt as no one was in the building.  Our Large Loss team was able to help return their building to preloss condition within three weeks of the loss.

Below are some tips for fire safety in the workplace:

  1. Have an evacuation plan - every business should have an evacuation plan to make it safer and more efficient for employees and customers to exit the building during a fire.
  2. Maintain fire safety equipment - smoke alarms, fire extinguishers, and sprinklers should be inspected regularly.  Any faulty equipment should be replaced immediately.
  3. Train your employees - human error is a very common cause of fire in the workplace.  Mishandling chemicals, improperly storing combustible materials, and mishaps in the kitchen are just a few examples.
  4. Conduct routine fire drills - remaining calm during an emergency is key.  Help familiarize your employees with your emergency action plan by practicing fire drills a couple times a year.
  5. Post clear exits and escape routes - during a fire, smoke quickly fills rooms making it hard to see.  Lighted exit signs can make it easier to locate proper exits.  Post escape routes throughout the building so they can direct people to alternative routes.
  6. Properly store and dispose or hazardous materials - designate a well-ventilated area to store flammable materials like solvents and fuels. This includes office cleaning products, which are often flammable.
  7. Schedule routine equipment maintenance - machinery, appliances, and computers should be maintained on a regular basis.
  8. Designate smoking areas - designating a smoking area far away from your building, inventory and combustible items can help prevent an accidental fire.
  9. Eliminate electrical hazards - overloaded outlets, defective wiring and overhead equipment are some examples of electrical hazards in a workplace, which are common causes of commercial fires.  If repairs are needed, make sure it is done by a qualified electrician.

If your commercial building has experienced a fire, call SERVPRO of Holland / West Ottawa County to make it "Like it never even happened."® 616-396-8180

Still Here to Help Your Allendale Business

1/27/2022 (Permalink)

We are still Here to Help®, helping to keep your business safe.

Our professionals are trained and experienced in biohazard decontamination, always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

The global COVID-19 pandemic has changed what it means to be clean and with different variants emerging your employees and patrons wonder whether your Allendale business is safe.  SERVPRO of Holland / West Ottawa County professionals have been on the front lines of proactive and reactive COVID-related cleanup from the beginning.

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial and residential locations to address the current COVID-19 pandemic.  This is a level of clean that goes beyond carpet cleaning or janitorial; a viral pathogen cleaning.

If your business has had a confirmed COVID-19 case or just want to take proactive measures, call SERVPRO of Holland / West Ottawa County to choose a higher standard of clean, 616-396-8180

Do You Have a Fire Evacuation Plan For Your Nunica Business?

12/29/2021 (Permalink)

Is your business prepared for a fire?

Lately we have been receiving more calls about fires in manufacturing facilities.  Luckily these fires started after hours with minimal employees working.  When a fire threatens your employees and business, there are numerous things that can go wrong.  While fires are dangerous enough, the threat is often enhanced by panic and chaos if your company is not prepared.  The best way to prevent this from happening is to have a detailed and rehearsed evacuation plan, with SERVPRO of Holland / West Ottawa County on speed dial.  The following are some ideas to start your plan or to improve your current one:

  1. Plan for several scenarios - you want to start your plan with basic questions to uncover primary threats your business may face in the case of a fire.  Where might fires start? How and why would they start? What if "X" happens? Those are a few questions to think about.
  2. Solidify escape routes and nearest exits - the best plan will include primary and secondary escape routes.  Exit routes and fire escapes should be clearly marked and clear of obstructions.  It is also very important to designate an area outside for employees to gather so you can get a headcount.
  3. Create a communication plan - designate someone whose primary job is to call the fire department and SERVPRO of Holland / West Ottawa County, as well as communicate with customers, and the news media, if necessary.
  4. Know your tools and inspect them - the National Fire Protection Association (NFPA) recommends refilling reusable fire extinguishers every 10 years and replacing disposable ones every 12 years.  When's the last time you checked yours?  Also, periodically remind employees where fire extinguishers are located in the workplace.
  5. Practice fire evacuation plan - conducting regular fire drills minimizes confusion and can reduce panic when a real emergency occurs.  You should plan for semi-annual practices or at least annual.

SERVPRO of Holland / West Ottawa County cares about you and your business.  If you experience a fire in your Nunica business, we are Here to help®. Give us a call today, 616-396-8180

Commercial Fire and Water Damage in Grand Haven, MI

4/7/2021 (Permalink)

This manufacturing building suffered fire damage from a vehicle fire.

Typically fire is the last thing on a business owner's mind, but fire in commercial spaces are more prevalent than many realize. Make sure you are up on commercial building fire safety with these tips:

  • Fire Alarms - they are your first line of defense against the potential risks of fires and a critical part of a commercial building fire safety system. Make sure to have them inspected and maintained at least annually to keep them in proper working order. Regular tests of the fire alarm system with the fire drills should be conducted regularly to ensure employees are knowledgeable of fire safety and evacuation procedures. 
  • Emergency Lights and Exit Signs - chaos and confusion can happen during a fire especially when electrical power is lost. Emergency lights and lighted exit signs make it easier for employees to navigate quickly out of the building to a safe location. They are designed to come on when the main power supply is lost. These signs and lights should be tested monthly to make sure that they are still working properly in case of emergency. 
  • Fire Extinguishers - they provide a means for employees to put out small fires or stop the spread of a larger fire long enough to evacuate the building. Fire extinguishers should be mounted on walls every 75 feet and near exits for easy access. Make sure your employees know how to operate a fire extinguisher and that they are maintained and inspected regularly. 
  • Invest in a Fire Sprinkler/Standpipe System - these systems react to heat and turn on a water sprinkler to suppress or extinguish larger fires. Maintenance and inspections should be serviced through a licensed inspector. 

This photo is the aftermath of a vehicle fire in the garage of a manufacturing company in Grand Haven. The fire was put out with water and foam affecting multiple areas of the building. Before our crew could start on the fire restoration they needed to tackle the water damage portion, extracting standing water, and then placing dehumidifiers and air movers to help with the dry out. Once the water was taken care of our crew could move onto the fire restoration. They used hepa vacuums on the walls and ceilings and wiped down pipes and beams. 

If your business experiences a fire, call SERVPRO of Holland/West Ottawa County. No Job Is Too Large, we are Here to Help, 616-396-8180

Commercial Fire Damage in Holland, MI

4/5/2021 (Permalink)

This commercial fire damage was caused by an electrical malfunction.

Fire damage is usually the last thing on the mind of a commercial property owner.  When your property or business does experience a fire loss, call SERVPRO of Holland/West Ottawa County.  We are a trusted leader in the fire and water restoration industry and have highly trained fire and water damage restoration specialists available 24 hours a day, 365 days a year.  We will respond immediately to get you back to business as soon as we can.

This production facility in Holland sustained extensive fire damage from an electrical malfunction after hours.  Water also affected areas from the fire suppression system and the efforts of the fire department to put out the fire.  They knew to call SERVPRO of Holland/West Ottawa County right away.  Getting them back to business as soon as possible was our top priority, so well called on our Commercial Large Loss Division to help make it "Like it never even happened."

If your commercial property has suffered fire or water damage, call SERVPRO of Holland/West Ottawa County today, 616-396-8180

Is Your Business Ready for a Disaster?

2/20/2021 (Permalink)

Is your business "Ready for whatever happens"?

As many as 50% of businesses may never recover following a disaster.  Of the businesses that survive, an overwhelming majority of them had a preparedness plan in place.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage affect your business.

Preparation is key for making it through any size disaster, whether it's a small water leak, a large fire, or a flood.  No one ever plans on a disaster, but if it does happen, you want to be prepared, and the best time for planning is before disaster strikes.  The SERVPRO Emergency READY Profile is designed to serve as a quick reference of important building and contact information so you can stay calm when damage does occur.

A non-profit organization in Holland, MI shared their experience with SERVPRO of Holland/W. Ottawa County, "We had SERVPRO come out last year to do an assessment of our new building for advanced preparation in the event of an emergency.  What a thorough job they did!  We learned so much through this assessment; we now know where the shut off valves are for our water, gas, and electricity.  Partnering with SERVPRO was one small thing we did for our organization that really helped us prepare well.  Thank you, SERVPRO!"

Call SERPVRO of Holland/W. Ottawa County today to get started, 616-396-8180

Hidden Moisture

2/12/2021 (Permalink)

SERVPRO of Holland/W. Ottawa County has the tools to find hidden moisture

Many large scale commercial facilities experience water damage on a regular basis.  This can range from a minor roof leak to severe flooding.  If you have ever experienced water damage, you know that the restoration process can sometimes be tricky.  One of the most important factors of water damage restoration is ensuring that everything is dried properly.  A structure that isn't fully dry and harboring moisture can easily generate mold growth and cause the structure itself to break down.  Our technicians have experience drying commercial facilities and understand the science behind proper water damage restoration.  We also have equipment such as moisture detectors/meters and thermal imaging to help identify hidden moisture and prevent further damage to your facility.

If you experience water damage in your business, SERVPRO of Holland/W. Ottawa County is Here to Help, (616) 396-8180

Fire Extinguisher Tips for the Workplace

2/7/2021 (Permalink)

SERVPRO of Holland/W. Ottawa County can help after a fire

The most common emergency small businesses need to plan for, according to OSHA, is a fire.  Fire extinguishers can be invaluable tools to help fight smaller fires in the workplace.

It is extremely important for employees to know to use an extinguisher properly and also know how to accurately assess fire situations.

The PASS method is a simple technique to remember how to properly use a fire extinguisher:

  • P - Pull the pin on the extinguisher
  • A - Aim the hose nozzle low toward the base of the fire
  • S - Squeeze the handle to release the extinguishing agent
  • S - Sweep the nozzle from side to side at the base of the flames until extinguished

Fire extinguishers are meant to handle only small fires.  If a fire becomes too large, or the environment becomes too dangerous, employees should know when and how to evacuate the area; and if appropriate, sound the fire alarm or call the fire department immediately.

SERVPRO of Holland/W. Ottawa County is available 24/7 if your business incurs damage from a fire.  Call us at (616) 396-8180, we are Here to Help!

Decluttering Your Office

2/2/2021 (Permalink)

Eliminate clutter for a healthier work environment

A clean environment is a healthy environment, especially this past year.  Improve your workspace with a few tips and tricks to help you declutter your office:

  • Divide your workspace into zones.  Determine how you want and need to use the space and set up zones for your daily functions.  This will provide a foundation for a more efficient use of space.
  • Keep only what you need at arm's length.  Boxes of pens, stacks of papers, and old coffee cups need to find a new home.  Rid your desk of visual clutter.
  • Create a daily system for organization.  Consider creating hanging files or baskets.
  • Sort through your catch-all "junk" drawer.  Go through your drawers every six weeks and clear out anything that is out of place, out of date, or isn't being used.
  • Eliminate digital clutter by organizing your work inbox.  Keep icons on your desktop to a minimum.

SERVPRO of Holland/W. Ottawa County offers proactive cleanup for COVID-19 that involves facility or structure cleaning and disinfection.  Call us at (616) 396-8180, we are Here to Help!

How Critical are the First 24 Hours?

1/19/2021 (Permalink)

The first 24 hours after a fire or water damage is critical

Fire or water losses, even smaller incidents, can result in costly claims over time.  The longer smoke, soot, or moisture have to permeate contents and structural components, the more secondary damage one can expect. 

Experience has shown that fast, appropriate action delivered within the first 24 hours can dramatically reduce secondary damage.  Smoke and soot have less time to chemically interact and damage or destroy contents, and moisture is prevented from spreading and breaking down structural components or promoting the growth of mold and mildew.

Offering 24-hour emergency services, SERVPRO of Holland/W. Ottawa County is committed to responding to fire and water claims during the most critical time period following a loss.

The objective of critical response is to help return business owners' properties back to its preloss condition while also controlling costs. SERVPRO of Holland/W. Ottawa County can provide the emergency service, mitigation, cleanup and restoration experience and industry-specific technology to help you accomplish these goals.

Call SERVPRO of Holland/W. Ottawa County today if you have experienced fire or water damage in your business, (616) 396-8180

Safety Is Key

4/16/2020 (Permalink)

If you are a business owner, one of your main priorities should be caring for the health and safety of both your employees and customers. During these uncertain times, we regularly have business owners reach out asking about our sanitation methods. Our crew has extensive experience with commercial cleaning and use EPA approved products. Our employees follow CDC guidelines to make sure that proper procedures are met. What sets SERVPRO apart from the crowd is that we always make understanding our products and procedures a priority. We always try to make sure that our customers understand exactly what we are doing to help put them at ease.

If you are performing the cleaning and sanitation of your business in-house, focus on high traffic areas. Anywhere that sees a lot of physical interaction should be key spots to clean. Encourage regular hand washing and keep hand sanitizer readily available throughout your facility. If you have any questions regarding our sanitation methods or the products we use, do not hesitate to call!

SERVPRO of Holland/W. Ottawa County: 616-396-8180

Document Your Utilities

2/24/2020 (Permalink)

If a pipe broke in your business right now, do you know where the main water shutoff is? There are many business owners who do not take into consideration how much you can mitigate a loss by simply knowing your utility shutoff locations. That is why it is important to document where your utilities are. Since you are not always going to be onsite, be sure that other employees also know the locations. If you have never experienced a loss, documenting your utility shutoffs may not feel like a priority. With the amount of businesses that do not reopen after an extensive loss, be sure that you are prepared for whatever may happen. Extensive damage is costly and mitigation can be the difference between restoring and replacing.

What Can You Handle?

2/24/2020 (Permalink)

We often speak with maintenance crews around Holland/W. Ottawa County about water and fire restoration. Many of these individuals have the ability to handle a lot of different scenarios, but would struggle handling a large scale disaster. That is why we encourage these companies to include a go-to restoration company in their list of approved vendors. Most maintenance crews do not have the training or equipment to handle large scale losses and would need assistance from a restoration company. If a loss is not restored correctly, additional problems could ensue. If you have experienced a loss beyond what you can manage, we are here to help. Having a plan for when disaster strikes is half the battle to resolving the problem.

Have Questions? Call Us Today – (616) 396-8180

Restaurant Fires

2/20/2020 (Permalink)

One of the most common concerns as a restaurant owner is if you will ever experience a fire. If you have been in the business for many years, odds are that you already have or will before you retire. Unfortunately, a fire can be very costly. It will often times put you out of commission for an extended period of time or even cause you to close your doors for good. We understand how crucial it is for you to get back up and running as quickly as possible. Our highly trained technicians have experience with commercial fires and performing timely work. Whether your disaster is big or small, we have the equipment and personnel to handle it. We can make it "Like it never even happened."

Musty Smell

2/20/2020 (Permalink)

Water damage to your business is a big enough problem. Add mold growth to it and a bad situation just got worse. Water can easily find its way into your facility and wreck havoc for days or even months before being discovered. If undiscovered water damage is producing mold, there are often two ways you will know:

1. Physically see mold growth

2. Smell a musty odor

As soon as mold is discovered, it needs to be addressed. If you are unsure what is causing the mold, we can typically help with that as well. We have the experience and equipment to help locate hidden moisture that could be the root of the problem. Do not try to rid of mold yourself, trust the professionals. The safety of our customers and the public is always our utmost concern.

There For You When Disaster Strikes

1/21/2020 (Permalink)

If you own a business or manage your company's contractors, it is important to have a go to restoration company. Although some losses may be small enough to handle in-house, large losses can easily leave you feeling overwhelmed and in need of help. When and if something big occurs, you can take comfort in knowing there is a company waiting in the wings to help. Our technicians have a lot of commercial restoration experience and make it a priority to get you back up and running as quickly as possible. We are available day or night to emergency respond to any size loss that you may experience. Our crew will walk you through the restoration process and keep you informed so that you can rest easy knowing that we got you covered!

Commercial General Cleaning

4/25/2019 (Permalink)

Is your commercial facility in need of a deep clean? Luckily, we got you covered. Many facility owners realize that due to contents, structural materials, etc. they are not able to simply hose down the inside of their building without causing serious damages. Taking trained employees off their jobs to hand clean your facility can really cut into revenue.

Our technicians have experience cleaning large commercial facilities by hand to ensure that no damage is done and your building is left looking flawless. We have the equipment needed to successfully clean a variety of different surfaces and structures.

If you have recently acquired a new facility or looking to get rid of years of dust and grime in your business, we are the company for you.

Have Questions? Call Today – (616) 396-8180

Checking Newly Acquired Facilities

3/4/2019 (Permalink)

Many businesses, if successful, will begin to acquire new facilities as they expand and grow. Sometimes this means building a new structure, and other times it means gaining ownership of an already existing one. Many businesses that acquire existing facilities with plans to remodel discover that their facility may have water/mold damage. This is not uncommon when a facility has sat vacant for some time. When a situation such as this occurs, it is important that the new owner takes proper precautionary measures. Our highly trained team of technicians have experience working with vacant facilities. If your business has recently acquired a building that you fear has experienced water/mold damage, call SERVPRO of Holland/West Ottawa County. We make it our priority to ensure the health and safety of our customers.

SERVPRO of Holland/West Ottawa County: 616-396-8180

Preventing Commercial Grease Fires

3/1/2019 (Permalink)

There are a variety of different ways that a grease fire can start in a commercial kitchen. A mixture of flammable items and a chaotic environment is a recipe for a fire eventually. Luckily, there are safety precautions that you can take to prevent a kitchen fire.

Always make sure that you keep everything clean. Most kitchen fires begin when flammable cooking material such as oil or grease is ignited. It is also important to make sure that deep fryers and hood filters are properly maintained. Although having a clean kitchen doesn't make it completely fireproof, it highly decreases the likelihood of experiencing a fire.

Make sure you have proper safety equipment on-site. This includes having up-to-date fire extinguishers as well as investing in a fire suppression system. The fire suppression system will dispense chemicals immediately to combat a fire, helping to prevent the spread. 

Be sure that kitchen staff have training on how to prevent fires as well as procedures for if one does occur. Think about fire prevention as an investment.

Mold In Your Commercial Facility

3/1/2019 (Permalink)

When it comes to running a commercial facility, there are a variety of responsibilities. One of the main ones is protecting your employees and occupants from any harmful substances. A commercial facility can be a manufacturer, school, church, etc. When it comes to facilities such as schools and churches, children are often present. This raises even more of a health protection concern as children are more susceptible to illness.

Commercial facilities range in size and frequently experience water losses due to their increased risk. When a loss occurs, it is very important that facility managers ensure that it is properly resolved. A lack of equipment or training could result in health risks should mold begin to appear. Along with health risks comes a shutdown period. In order to maintain the health of employees and occupants, the facility will often times need to be closed until the mold remediation is complete. This can cause large drops in revenue.

If your commercial facility experiences a mold problem, call SERVPRO of Holland/West Ottawa County to ensure that it is properly handled. 

Have a Mold Problem? Call Us Today – (616) 396-8180

Preparation Is Key

3/1/2019 (Permalink)

It is not a matter of if, but rather when something is going to happen. A disaster can and will happen at any moment in time. This can range from a small pipe break, to half of your facility going up in flames. One of the most important things you, as a facility manager, can do is to be prepared. This means knowing where things are located in your facility, and knowing who to call. If somebody were to ask you the name and number of the plumber, or electrician, or building contractor, etc. in an emergency situation, would you know it off hand? This is the problem that many facility managers do not regularly think about. If you do not have a plan in place should an emergency occur, then you are not prepared. The longer a fire burns or water runs, the more money it will cost you. Preparation truly is key to whether your business bounces back, or shuts its doors.

Emergency Response

2/27/2019 (Permalink)

When it comes to handling a commercial loss, time is of the essence. The most important thing is getting the problem resolved as quickly and effectively as possible so that you can get back to making money. You also do not want a loss to prolong and begin creating further damages. 

Luckily, we have a 24 Hour Emergency Response Service. We have the ability to respond to a loss at your facility at anytime to begin the restoration process. This can save you not only income from production halt, but also thousands of dollars worth of extensive damages. The sooner the restoration process begins, the less damage done. If your commercial facility experiences a loss, do not hesitate. Time is money.

Call Us Today – (616) 396-8180

Eliminating Electrical Fires is Risky Business

5/19/2018 (Permalink)

Electricians, engineers and other professionals who work directly with electricity have an increased risk of electrical related injuries. Office workers and sales people who indirectly work with electricity may also be exposed to electrical hazards. Without electricity and electrical products, we could not conduct business on a daily basis. Using electricity properly is very important in order to avoid serious safety risks. Working with electricity both directly and indirectly can be very dangerous.

According to the Electrical Safety Foundation, over the last ten years, more than 30,000 workers have been injured in workplace electrical accidents. Electrical system failures are the cause of electrical fires however more electrical fires are caused by incorrect installed wiring, overloaded circuits, and improperly used extension cords.

If you knew electrically related fatalities and injuries could easily be avoided, what would you do? Take precautions by routinely checking electrical appliances and wiring could help prevent electrical fires hazards. Buy electrical products that are evaluated by a nationally recognized laboratory. Unplugging electrical devices that are not in use, never overload extension cords or wall outlets. Make the appropriate adjustments to protect yourself and make safety a huge part in how you do business.

Did you know? 

  • Electrical hazards cause more than 300 deaths and 4,000 injuries in the workplace each year.
  • Electrical accidents rank sixth among all types of work-related deaths in the US.
  • Electrical accidents on the job cause an average of 13 days away from work and nearly one fatality every day.
  • The non-fatal workplace incidents that cause the highest number of days away from work include contact with an electrical current or a machine, tool, appliance or light fixture (38 percent) and contact with wiring, transformers or other electrical components (33 percent).
  • Nonfatal electrical injury occurs most often to those who work with machines or tools and around electrical wiring other than power lines.
  • Over the last 10 years, more than 46,000 workers were injured from on-the-job electrical hazards.

*Facts and figures provided by the Electrical Safety Foundation

Prevent the Spread of Flu Germs in Your Business

4/6/2018 (Permalink)

Businesses (and homes) can depend on  SERVPRO of Holland/W. Ottawa Co. to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA-registered cleaners and disinfectants. SERVPRO of Holland/W. Ottawa Co. Professionals are also trained and equipped to clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. If you have concerns about the cleanliness and sanitation of your place of business (or home), call SERVPRO of Holland/W. Ottawa Co. today 231-733-7601.  

According to the Centers for Disease Control and Prevention, people may take action everyday to stay healthy in the wake of the recent flu outbreak.

  • Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it
  • Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hand cleaners are also effective
  • Avoid touching your eyes, nose or mouth. Germs spread that way

Try to avoid close contact with sick people. For more helpful information regarding Flu Germs, contact the Center for Disease Control and Prevention's website

Commercial Mold Remediation

3/1/2018 (Permalink)

Mold in a commercial structure no only causes an interruption in business but it can also present a serious health risk for people exposed. A minor water intrusion like a slow roof leak or loose plumbing fittings can cause a major mold infestation. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of Holland/W. Ottawa Co., who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Have a Mold Problem? Call Us Today – (231)733-7601

Commercial Mold Remediation Presents Unique Challenges

Mold left untreated can spread quickly through a property. SERVPRO of Holland/W. Ottawa Co. can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of Holland/W. Ottawa Co. training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Commit to Being Ready for any Disaster

2/28/2018 (Permalink)

Business owners and managers are leaders in the community. They have the opportunity to set an example for their employees, customers, and community to follow. Join your community in preparing for emergencies and disasters of all types by leading efforts to encourage the community as a whole to become more prepared. Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.

Ready Business asks companies to take three simple steps:

  • Plan to stay in business
  • Encourage your people to become Ready
  • Protect your investment

The Ready Campaign and Citizen Corps, with support from members of the National Preparedness Community across the nation, including SERVPRO of Holland/W. Ottawa Co., are focusing on encouraging individuals, families, and businesses to take active steps toward becoming Ready. We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are Ready.

Ready Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses prepare their employees, operations and assets in the event of an emergency. At, companies can find vital information on how to get started preparing their organization and addressing their unique needs during an emergency.

Tips to help your Business be READY

  • Update and distribute Emergency Contact Information to your Employees. Additionally, you can create and distribute a list of important emergency numbers in the areas you do business.
  • Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans.
  • Conduct Office Evacuation/Shelter-in Place Exercises and Drills. Once completed, evaluate how well they worked and if additional training or exercises are needed.
  • Put Emergency Items on Display.Showcase an Emergency Supply Kit in your break room or other high-traffic locations and encourage employees to get their own Emergency Supply Kits for their homes.

Information provided by

Commercial Property Water Intrusion

2/23/2018 (Permalink)

Water intrusion may be more severe in commercial buildings than in a residential setting and the effects can be more extensive. Many commercial structures have a larger volume of water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water. Sewage backups or leaks in drain pipes release toxic (black) water that may be a bio-hazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and its secondary damages such as mold growth, contact SERVPRO of Holland/W. Ottawa Co. if water becomes an unwanted guest. 

Emergencies can happen anytime and with the SERVPRO Ready Profile you can be prepared to handle those emergencies like a water intrusion caused by a broken pipe. For your FREE Emergency Ready Profile, contact the pros at SERVPRO of Holland/W. Ottawa Co. so we can make your property ready for whatever happens!

Is Your Business Prepared?

2/23/2018 (Permalink)

There has never been a better time for business owners to review their emergency preparedness and business continuity plans than NOW. SERVPRO points to startling statistics like this one to emphasize the importance of advance planning:

  • According to FEMA, as many as 40 percent of businesses never reopen following a major flood disaster.

SERVPRO has developed the Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO of Holland/W. Ottawa Co. to gather document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app.

With an ERP in place, SERVPRO’s Disaster Response teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery.

SERVPRO of Holland/W. Ottawa Co. professionals specialize in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on the SERVPRO Emergency READY Program, please visit

Teaming Up to Help You Be Ready

2/8/2017 (Permalink)

The SERVPRO® Franchise System is teaming up with the American Red Cross to help business and homeowners across
the nation get READY for any disaster. The American Red Cross Ready Rating™ program, is a free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies. Through the Ready Rating program website,, property owners complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. The Ready Rating assessment also offers tips and best practices to help improve their level of preparedness.

“Through the generosity of SERVPRO®, the Red Cross will help empower workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornadoes, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, manager of Business Continuity Programs for Red Cross.

“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared. We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the
importance of community preparedness in neighborhoods across the country.”

“This partnership just makes perfect sense,” said Rick Isaacson, Executive Vice President of SERVPRO Industries, Inc., “and truly completes the readiness equation for businesses and other property owners.

The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss. But, when disaster does strike, knowing what to do and who to call saves time–and fast response is key to minimizing damage and downtime.

That’s where SERVPRO’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organizations.” With SERVPRO’s Emergency READY Program, your local SERVPRO® Franchise Professional will establish an Emergency READY Profile® (ERP) for your facility.

The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. The time to prepare for a disaster is before it happens. Taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business sense.

For more information about SERVPRO’s Emergency Ready program, visit Call SERVPRO of Muskegon & Holland/W. Ottawa Co. to learn how to develop an Emergency READY Profile® for your business and BE READY.

September is National Preparedness Month

9/14/2016 (Permalink)

With September being National Preparedness Month SERVPRO of Muskegon and Holland/W. Ottawa Co. says this is a great time for business owners to review their emergency preparedness and business continuity plans. SERVPRO points to startling statistics like this one to emphasize the importance of advance planning: according to FEMA, as many as 40 percent of businesses never reopen following a major flood disaster.

“Business owners who think they are prepared for an emergency because exits are clearly marked and fire or flood drills are parts of the regular routine really need to take another look at their preparations,” said Sue Steen, SERVPRO Industries, Inc. chief executive officer. “A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.”

Because SERVPRO knows the time to create a disaster readiness plan is before you need it, they have developed the SERVPRO Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO of Muskegon and Holland/ W. Ottawa Co. to gather and document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app.

“For a business to survive and thrive, it needs to get back to business as soon as possible after a disaster strikes,” said Steen. “With an ERP in place, SERVPRO’s Disaster Response teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery.”

SERVPRO professionals specialize in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on the SERVPRO and the SERVPRO Emergency READY Program, please visit